Privacy Policy

1. Introduction

iCode Marketing is committed to protecting your privacy. This privacy policy explains what personal data we collect, how we use, protect it, and what your rights are regarding the data.

2. What data is collected

We collect the following types of personal data:

2.1. Data you provide directly

• Name and surname
• Email address
• Phone number
• Company name (if applicable)
• Messages and inquiries through contact form
• Data necessary for service execution

2.2. Automatically collected data

• IP address
• Geographic location (approximate)
• Browser type and version
• Operating system
• Visit time and session duration
• Pages visited
• Source from which you came to the site

2.3. Cookies data

We use cookies to improve your experience on the site, analyze traffic, and personalize content.

3. How we use your data

We use your personal data for the following purposes:

• Providing our services and communication with clients
• Responding to inquiries and requests through contact form
• Sending information about our services and offers
• Analytics and improvement of our websites
• Marketing and promotion of our services
• Fulfilling legal obligations
• Protection of our rights and interests

4. How we protect your data

We apply the following protection measures:

• SSL encryption for all data transmitted over the internet
• Security protocols and firewall protection
• Regular system and software updates
• Limited access to data only by authorized personnel
• Employee training on data protection
• Regular security testing

5. Your rights

In accordance with GDPR, you have the following rights:

5.1. Right to access

You have the right to request a copy of all your personal data we hold.

5.2. Right to rectification

You can request correction of inaccurate or incomplete data.

5.3. Right to erasure

You can request deletion of your data, unless we are legally required to keep it.

5.4. Right to restriction of processing

You can request restriction of processing of your data in certain circumstances.

5.5. Right to data portability

You have the right to request transfer of your data in a structured format.

5.6. Right to object

You can object to processing of your data for certain purposes.

6. Cookies policy

Our site uses the following types of cookies:

• Essential cookies: Necessary for site functionality
• Analytical cookies: Help us understand how visitors use the site
• Marketing cookies: Used for ad personalization
• Functional cookies: Remember your settings and preferences

You can control cookies through your browser settings.

7. Third parties and partners

We may share your data with the following third parties:

• Google Analytics (site analytics)
• Web3Forms (contact form processing)
• Hosting providers (data storage)
• Payment gateways (payment processing)
• Email marketing platforms (newsletter sending)

All our partners are carefully selected and obliged to respect data protection standards.

8. Data retention

Your data is kept only as long as necessary for:

• Execution of contracted services
• Fulfilling legal obligations
• Dispute resolution
• Protection of our rights

After the retention period expires, data is securely deleted or anonymized.

9. International data transfer

Your data may be transferred to countries outside EU/EEA only with adequate protection, in accordance with GDPR requirements.

10. Contact for GDPR requests

For all requests regarding your personal data, you can contact us:

Email: privacy@icode-marketing.com
Tel: +49 163 9071541
Address: Gornja Dolina 29, 78400 Gradiška, Bosnia and Herzegovina

We will respond to your request within 30 days.

11. Policy amendments

We may update this privacy policy. All amendments will be published on the site and take effect on the date of publication.

12. Questions and complaints

If you believe we have violated your privacy rights, you can contact the competent data protection authority.